Product Manager (Inception to Launch, Secured Seed Funds, Growth, Partnerships, Customer Profiling and Market Expansion)
Moversdot is the GCC's first comprehensive movers marketplace, offering seamless and efficient relocation services across the UAE. , Moversdot handles residential, commercial, and long-distance moves, along with packing, unpacking, and secure storage solutions. Additional services include painting, cleaning, and temporary storage. Tech-driven operations provide instant quotes. Moversdot is dedicated to making moving easy, safe, and convenient, setting a new standard in the GCC relocation industry.
what i did
As Product Manager at Moversdot, I focus on automating our marketplace using AI for image recognition to quickly populate inventories from household photos. I have partnered with numerous movers for inter and cross-country moves, drastically reducing operational costs and ensuring the lowest market rates. Under my leadership, Moversdot now hosts around 700 trucks and offers additional services like interior decor, old furniture collection, handyman services, and organizing, enhancing our moving deals and maximizing revenue and booking conversions. My goal is to enhance the customer experience and drive growth through innovative solutions and strategic partnerships.
Tools
Management: Asana, Monday.com
Design & Prototyping: Adobe XD, InVision
Collaboration: Slack, Google Workspace
Version Control: Bitbucket
Testing: JUnit, Cypress
CI/CD: GitLab CI, Travis CI
Analytics: Adobe Analytics, Hotjar
Automation and Data Enrichment: Blue Prism
Integration: Zapier, Apache Camel
Engagement and Enrollment Management: HubSpot
Stack
Development: Angular, Ruby on Rails, Swift
AI & Machine Learning: Keras, R
Microservices: OpenShift, Istio
Data Scraping and NLP: Selenium, NLTK
Data Visualization: Power BI
Big Data Management: Google BigQuery, Apache Cassandra
Integrations
Integrating Unstructured Data from Various Moving Companies
implemented a robust data integration framework using Apache Camel to standardize and integrate data from various sources. Utilized Blue Prism for automation and data enrichment to ensure consistency and accuracy.
OCR for Inventory
Automating Inventory Management
Employed AI and machine learning tools like Keras and R for image recognition to automate inventory management. This allows for quick and accurate population of inventories from photos provided by customers.
Ops Cost Optimization
High operational costs due to inefficient processes and lack of automation.
Streamlined operations using Angular and Ruby on Rails for efficient front-end and back-end development. Implemented OpenShift and Istio for microservices architecture to optimize resource usage and reduce costs.
UX Focussed
Enhancing Customer Experience
Utilized Adobe XD and InVision for designing intuitive user interfaces. Slack and Google Workspace were used for team collaboration to ensure quick resolution of customer issues. Implemented HubSpot for managing customer relationships and improving engagement.
Faster Turn Around
Ensuring Real-Time Quotes and Fast Policy Issuance
Developed plugins using RESTful APIs and Zapier to instantly retrieve quotes from multiple vendors and issue policies within minutes. GitLab CI and Travis CI were used for continuous integration and deployment to maintain system reliability and efficiency.
studio reveries
Partnering with Multiple Service Providers
Established partnerships with interior decorators, old furniture collectors, and handyman services. Used HubSpot to manage and streamline these partnerships, ensuring a seamless service offering to customers.